Senior Content Designer

Define and maintain content guidelines, patterns, and frameworks for safety and account experiences that support consistent voice and tone, partnering with the Foundation Design Systems team to make them reusable. Communicate and document content decisions clearly, using empathy, logic, research insights, and data to inform recommendations. Advocate for high-quality content design and influence product direction across Accounts, mentoring peers and partners on content best practices. Shape team processes and ways of working, helping define how content design operates across groups.